From: JJ Needham Sent: Wednesday, August 21, 2024 2:28 PM To: Eric Berzsenyi; Daniel Acton; Ryan Ouzounian Cc: Clinton Cramer; Patrizio Capolli Jr Subject: Re: Clinton | EGIA Hi Team, Following up on this thread post call.. Please find the recording link to our meeting with Clinton reviewing EGIA's rebate program call flows. Let me know if there are any issues accessing the recording. Thanks, -JJ 8/21 - EGIA//Talkdesk Recording: https://drive.google.com/file/d/1annmf5qUnHYMy6IeR1jYbIyQF0J2ND6B/view ?usp=drive_link On Wed, Aug 21, 2024 at 1:18?PM Daniel Acton wrote: Thank you for being so on top of this JJ! Daniel Acton Enterprise Technology Strategist 775-250-5559 | dacton@bpt3.net Book a Time With Us bridgepointetechnologies.com From: Eric Berzsenyi Sent: Wednesday, August 21, 2024 10:14 AM To: JJ Needham ; Ryan Ouzounian Cc: Clinton Cramer ; Patrizio Capolli Jr ; Daniel Acton Subject: RE: Clinton | EGIA Great. Really appreciate it. Sounds like a plan. Eric Berzsenyi VP, CX Solutions (321) 329-0830 | eric.berzsenyi@bptcx.net bridgepointetechnologies.com The contents of this email may be legally protected, confidential data and is intended for the person or entity to which it is addressed only. If you have received this message in error, please inform the sender and immediately delete this email along with any attachments. From: JJ Needham Sent: Wednesday, August 21, 2024 1:13 PM To: Ryan Ouzounian Cc: Clinton Cramer ; Eric Berzsenyi ; Patrizio Capolli Jr ; Daniel Acton Subject: Re: Clinton | EGIA Hi Team- We'll record the call and follow-up to ensure everyone's up to speed on today's conversation. I have Patrizio joining along with (Jason Koval) with our Solution Architecture team. So we're fully resourced to lead the discussion. Thanks, -JJ On Wed, Aug 21, 2024 at 1:08?PM Ryan Ouzounian wrote: I'll be unavailable at that time. However, if you could record the meeting, I can take a look later today and provide any feedback. Thanks, Ryan Ouzounian Software Solutions Engineer 321-329-0819 | ryan.ouzounian@bptcx.net bridgepointetechnologies.com The contents of this email may be legally protected, confidential data and is intended for the person or entity to which it is addressed only. If you have received this message in error, please inform the sender and immediately delete this email along with any attachments. From: Clinton Cramer Sent: Wednesday, August 21, 2024 10:22 AM To: JJ Needham ; Eric Berzsenyi Cc: Patrizio Capolli Jr ; Daniel Acton ; Ryan Ouzounian Subject: RE: Clinton | EGIA 11 – 11:30 would work. Thanks much. Clinton From: JJ Needham Sent: Wednesday, August 21, 2024 9:04 AM To: Eric Berzsenyi Cc: Patrizio Capolli Jr ; Daniel Acton ; Ryan Ouzounian ; Clinton Cramer Subject: Re: Clinton | EGIA Hi Team- @Patrizio Capolli Jr forwarded me on this thread to assist in coordinating and to bring in additional resources from the Talkdesk side. We have the following availability throughout the day; * 10:30-11:00am PT * 11:00-11:30am PT * 12:30-1:00pm PT @Clinton Cramer , @Ryan Ouzounian do anyof these times work for you? Thanks, -JJ On Wed, Aug 21, 2024 at 10:02?AM Patrizio Capolli Jr wrote: ---------- Forwarded message --------- From: Eric Berzsenyi Date: Wed, Aug 21, 2024 at 9:36?AM Subject: Re: Clinton | EGIA To: Daniel Acton , Clinton Cramer , Patrizio Capolli , Ryan Ouzounian Thanks Daniel. I added Ryan and Patrizio to this thread. Since this will most likely go on Talkdesk paper, I want to make sure Patrizio stays front and center. Ryan and Patrizio, can you find some time with Clint today for a quick review? Thank you, Eric Eric Berzsenyi VP, CX Solutions (321) 329-0830 | eric.berzsenyi@bptcx.net bridgepointetechnologies.com The contents of this email may be legally protected, confidential data and is intended for the person or entity to which it is addressed only. If you have received this message in error, please inform the sender and immediately delete this email along with any attachments. From: Daniel Acton Sent: Wednesday, August 21, 2024 9:24 AM To: Eric Berzsenyi ; Clinton Cramer Subject: Clinton | EGIA Eric, I have Clint from EGIA attached. Can we get him and Ryan together to discuss call flows as soon as possible? Daniel Acton-IT Strategist P: 775-250-5559 I dacton@bpt3.net bridgepointetechnologies.com Book a Time With Me -- Patrizio Capolli Jr Solutions Engineer Facebook • LinkedIn • Twitter • Instagram -- JJ Needham Public Sector Account Executive (SLED) Cell: (770)-713-7859 Email: jj.needham@talkdesk.com -- JJ Needham Public Sector Account Executive (SLED) Cell: (770)-713-7859 Email: jj.needham@talkdesk.com -- JJ Needham Public Sector Account Executive (SLED) Cell: (770)-713-7859 Email: jj.needham@talkdesk.com